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Software Delivery

Vendor & System Integration

Connect payment, CRM, ERP, and third-party platforms into one operational data flow with traceable syncs and failure recovery.

  • Payment Gateways
  • CRM Integration
  • ERP Systems
Vendor & System Integration service
Key Features

What this service covers

Use development when this is the bottleneck slowing the work down.

Payment Gateways

Stripe, Square, Adyen, and specialized processors connected to your systems with PCI-compliant data handling and reconciliation.

CRM Integration

Salesforce, HubSpot, and Pipedrive connected to your apps for unified customer data, automated workflows, and accurate reporting.

ERP Systems

NetSuite, SAP Business One, and QuickBooks integration for synchronized inventory, orders, and financial data.

Data Synchronization

Real-time and batch data sync between systems with conflict resolution, audit trails, and automated error recovery.

Middleware & iPaaS

Custom middleware or managed platforms like Zapier, Make, and Workato to orchestrate complex multi-system workflows.

Legacy System Bridging

Connect modern applications to legacy systems via API wrappers, database replication, and file-based integration patterns.

Most businesses run on a patchwork of specialized tools — a CRM here, an ERP there, payment processing somewhere else. Without proper integration, your team drowns in manual data entry, inconsistent records, and missed opportunities. R5 Industries connects your systems so data flows automatically and accurately.

Integration Categories

Payment & Financial Systems

  • Payment gateways — Stripe, PayPal, Square, Braintree, Adyen
  • Accounting — QuickBooks Online, Xero, FreshBooks, Wave
  • Invoicing — Automated invoice generation and reconciliation
  • Tax compliance — Avalara, TaxJar for automated sales tax
  • Banking — Plaid for bank account verification and transaction data

CRM & Sales

  • Salesforce — Custom objects, flows, Apex triggers, and Lightning components
  • HubSpot — CRM, marketing, and service hub integrations
  • Pipedrive — Deal pipeline and activity sync
  • Custom CRM — Purpose-built customer management when off-the-shelf doesn’t fit
  • Lead routing — Automated lead assignment, scoring, and nurture sequences

ERP & Operations

  • NetSuite — SuiteScript customizations, saved searches, and RESTlet endpoints
  • SAP Business One — Service layer integration, DI API connections
  • Inventory management — Real-time stock levels across warehouses and sales channels
  • Order management — Automated order routing, fulfillment, and tracking updates
  • Procurement — Purchase order automation and supplier portal integration

Marketing & Communication

  • Email platforms — Klaviyo, Mailchimp, SendGrid for triggered communications
  • SMS — Twilio, Vonage for transactional and marketing messages
  • Social media — Meta Business, Google Ads, and LinkedIn campaign APIs
  • Analytics — Google Analytics 4, Mixpanel, Amplitude event streaming

Our Integration Approach

1. Discovery & Mapping

We document your current systems, data flows, and pain points. We map entities across platforms and identify the source of truth for each data type.

2. Architecture Design

We select the right integration pattern for each connection — real-time webhooks, polling, event streams, or batch sync — and design for failure.

3. Implementation

Clean, tested integration code with comprehensive error handling:

  • Retry logic with exponential backoff
  • Dead letter queues for failed operations
  • Idempotency keys to prevent duplicate processing
  • Data transformation and validation at every boundary

4. Monitoring & Maintenance

  • Real-time sync dashboards showing data flow status
  • Alerting on errors, latency, or data discrepancies
  • Automated recovery for common failure modes
  • Ongoing support as APIs evolve and systems change

Why Choose R5 Industries

  • End-to-end ownership — We handle the full integration lifecycle, not just the happy path
  • Error resilience — Every integration is designed to fail gracefully and recover automatically
  • Data integrity — Reconciliation tools and audit trails ensure your data stays consistent
  • Vendor expertise — Deep experience with major platforms’ APIs, limits, and quirks

Need your systems to stop fighting each other? Book a planning session and we will map the integration path.

Need help with vendor & system integration?

Start with one conversation. If the work also touches another hub, we will coordinate it from the same plan.